<aside> 💌

Need help with UPTALL? Email [email protected] — we usually reply within 48 hours, Monday to Friday.

</aside>

Last updated: 12 August 2026


Contact us

Write to [email protected] in English or Turkish. To get a useful answer on the first reply, please include:

  1. What happened, and what you expected instead
  2. Your app version — open the app, then Settings → About → Version
  3. Your iPhone model and iOS version — iOS Settings → General → About
  4. A screenshot or screen recording, if the problem is visual

For a purchase or refund problem, also tell us the date of purchase and the Apple ID region you bought from — but note that refunds themselves can only be issued by Apple (see below).


Frequently asked questions

How does UPTALL predict my height?

UPTALL combines the mid-parental height method (an estimate based on your mother's and father's height) with growth reference percentiles for your age and gender, and adjusts the result with what you tell it about your sleep, nutrition and activity. It is a statistical estimate for motivation, not a medical prediction, and it is not a promise of any particular result.

Can I actually get taller?

Honestly: it depends on your age. If your growth plates are still open — typically during the teenage years — sleep, nutrition and consistent training genuinely support your natural growth trajectory. If you are an adult, your bones no longer grow, but most people carry 1–3 cm of "lost" height in compressed posture, and decompression, mobility and posture work can help you stand at your real height. UPTALL is built around both cases and will not promise you anything else.

Why can I only do one workout per day?

Because that is how the program is designed to work. Spinal decompression and mobility work need recovery time between sessions; doing three days of workouts in one afternoon would not make you taller faster. The daily rhythm is the point.

My daily reminders are not arriving

  1. In the app: Settings → Reminders → make sure Daily reminders is on and the times are set