Welcome to ChemProAI support. We're here to help you get the most out of your AI chemistry assistant.
How does ChemProAI work? Take a photo of any chemistry problem or type it in, and our AI will provide a detailed step-by-step solution with explanations.
What types of chemistry problems can ChemProAI solve? The App covers general chemistry, organic chemistry, inorganic chemistry, physical chemistry, biochemistry, and analytical chemistry — from high school to university level.
Why is my solution incorrect or incomplete? ChemProAI uses artificial intelligence, which may occasionally produce errors. We recommend verifying important solutions independently. If you encounter an error, please report it to us so we can improve.
How do I take a clear photo for best results?
How do I manage my subscription? Go to your device's Settings > Apple ID > Subscriptions > ChemProAI. You can change your plan or cancel from there.
How do I cancel my subscription? Open Settings on your iPhone > tap your name at the top > Subscriptions > ChemProAI > Cancel Subscription. You will retain access until the end of your current billing period.
Can I get a refund? Refunds are handled by Apple. Visit reportaproblem.apple.com to request a refund for any App Store purchase.
Is my data safe? Yes. We do not permanently store the photos you submit. All data is processed securely. See our Privacy Policy for details.
What languages does the App support? ChemProAI supports 39 languages across its App Store listing and provides solutions primarily in English, with growing support for other languages.